Queen Elizabeth II 25th Anniversary Coronation First Day Cover, Fiji postmarked on April 21, 1978.

Fiji

Fiji consists of Viti Levu and Vanua Levu, two large islands of volcanic origin, and of about 300 others, mostly small atolls and reefs. They are situated in the tropics, about 1100 miles north of New Zealand, and have a population of approximately half a million, half of which are Melanesian, and half the descendants of indentured Indian labourers brought to the islands between 1879 and 1916 to work the plantations. The highest point is Tomanivi (4341 ft.), on Vitu Levu.

The distant history of the islands is uncertain, but it is likely that they had Austronesian contact at least 1000 years BC. Melanesians probably arrived in small groups, without complex tribal organisations or high chiefs, by canoe from the northwest, possibly New Guinea. When first contacted by Europeans in the 18th century, the Fijians were among the best sailors in the Pacific, their sailing canoes sometimes being over 100 ft. long, with woven mats as sails and steering oars carved from single logs, over 30 ft. long. It was most likely in such craft that they reached as far afield as Hawaii. Certainly they were formidable warfaring instruments, being used to ram enemy canoes, whose unlucky occupants were then clubbed in the water.

Fiji's Omnibus issue shows the Iguana and White Hart of Richard II. The Iguana derives from the legend of the Great Serpent God, Dengei, who taught the art of canoe building. He was, with the son of the Sky God, a leading deity, and probably related to the Maori 'Whiro', god of darkness, evil, sickness and death. Whiro showed himself as a giant iguana, which is known both to Maoris and Fijians as moko'. The Maoris used to tattoo their faces to resemble this feared reptile. The 'moko' however, although it has powerful jaws, is a vegetarian, and no real threat to man.

The White Hart of Richard II was most probably adapted from the White Hind of his mother, Joan, the Fair Maid of Kent, to make the supporter more appropriate to his name (Rich-hart). The shield shows the 'planta genista', or broom- pod of the Plantagenets, first used by Geofirey of Anjou, and from which the name is derived.

Shipping:

We ship via USPS, UPS or FedEx. At this time, we do not offer shipping to addresses with an APO/FPO or outside the continental United States.

Shipping Time:
Orders are normally shipped from our warehouse within 24 - 48 business hours of order placement. Please allow 7 - 10 business days for delivery after your order has shipped. Delivery times are estimated and we do not provide money-back guarantee for any shipping option other than FedEx Express or UPS Next Day.

Terms of Use and Security

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Returns & Replacements 

We accept returns within 30 days of the date of purchase unless otherwise stated on the item's page. In order to return an item, please contact us for a Return Authorization Number.  Once the Return Authorization Number is acquired, you have 30 days to return the item(s). All returned items must be unused and in new condition in their original packaging including all hardware and instructional components. Items are also subject to a 20% restocking fee. Although if you are a repeat customer who purchased from our website before, we are happy to waive the restocking fee.

Any returned item deemed not to fall within the preceding criteria will be returned with no credit issued at the customer's expense. Once your return has been inspected please allow 15 days for the credit to be applied to the credit card used for purchase. The initial cost of shipping is not eligible for a refund. Buyer pays for return shipping. To request your Return Authorization Number, please follow these steps:

1. Read and agree to the Returns Policy and Procedure above.

2. Email us at cs@phenomstores.com. We will need your order number and the Item ID number of the product you wish to return.

Refused Orders - Should you decide that you wish to refuse receipt of an item when delivered by UPS, USPS or any other common carrier and legitimately ordered from us, credit will be issued for the item, minus shipping and a restocking charge of 20%.

Exchanges - In order for us to do the exchange we would need to refund your payment, then you would need to make another purchase transaction with us for the item that you like within 7 days of your exchange request. We're asking that you return the item you bought from us within 30 days along with a tracking number so we both know that your return reached us. We are not responsible for lost or stolen items. All returned items must be unused and in new condition in their original packaging including all hardware and instructional components. Any returned item deemed not to fall within the preceding criteria will be returned with no credit issued at the customer's expense. You are responsible for the return shipping cost. We also charge a 10% restocking fee for exchanges. Once we received and inspected the item we will credit** your payment. Please take note, our inventory changes constantly so the item may not be available at the time of your request. 

**A store credit will be issued on orders returned totaling less than $5.   

Damaged, Defective and Wrong Item(s) - It is your responsibility that the item(s) you received are undamaged and the correct item(s). Please examine the shipping box and all contents immediately upon receipt for any signs of damage, defect or wrong item(s). All claims must be initiated within 7 days of delivery and send us an email so we can further assist you.

Still have questions? Please don't hesitate to contact us by sending us an email to cs@phenomstores.com or by phone at 608-571-7033.

FAQ

When do I expect my order to ship out?

Our normal shipping lead times can take up to 72 hours after your order is received. However, due to unprecedented demand brought on by COVID-19 our shipping times have been extended. This is due to logistical issues that our shipping carriers are experiencing that is outside our control. Rest assured, we're doing everything we can to ship your order as soon as it's received.

How will I know my order has shipped?

As soon as your order is packed and labeled, we will email you a shipment confirmation with the tracking number so that you're able to track your order. You can look up the status of your order by entering the tracking number found on the bottom of our web page under "Track Order Status". You can also look up the shipment status of your order by entering your shipment tracking number at USPS.com, UPS.com or FedEx.com.   

How much does shipping cost?

Our shipping costs vary depending on the item you're purchasing. Most items are eligible for our FREE shipping if your purchase totals $59 and over.  And for items that are excluded from FREE shipping like bulk or oversized items, we offer FIXED shipping rate or prevailing market prices. 

Some of the items I ordered are missing. What should I do?

Please reach out to us when you have items that are missing when you originally placed your order. This happens either because,

1. The missing items are on backorder or

2. The missing items are still on its way but due to service delays from our shipping carrier (ie UPS, FedEx) your package may take longer than expected.

How soon after can I cancel my order?

Unfortunately, we cannot cancel an order once an order is placed. This is because your order is automatically placed in queue to ship out once an order is received.  

What is the best way to reach you when I have a question? 

Our customer service phone and chat lines are normally open from 8:30 am to 5:30 pm CST. However, there are times when we can't be reached because all our customer service agents are helping other customers. If this happens, please leave us a voicemail at 608-571-7033 or write us a message on our "Contact Us" page and we will get back to you as soon as possible.

What happens when I "Pre-Order" an item?

When you "Pre-Order" an item that is out of stock, you will be notified when we have the item in stock again. Our "Pre-Order" (or Wait-List) doesn't guarantee that your order will be fulfilled but we will do our best to make that happen.

You're also under NO obligation to purchase when you sign up for "Pre-Order".